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Mp3 audio recorder with uploads to email7/13/2023 Ensure that the option " Voicemail-to-email" is set to an appropriate email address.Ensure that the option " Direct Calls" is set to " Send All Calls To Voicemail". ![]() Sites > Features > Hunt Groups > Feature Settings > Voicemail > To edit such a central Voicemail Hunt Group navigate to: This single HuntGroup can be listed as the number to divert to if nobody answers in a Hunt Group, rather than edit the separate Voicemail feature for each Hunt Group. Tip: to reduce duplication we recommend a creating single Hunt Group such as "CompanyVoiceMail". (You may to repeat for remaining Hunt Groups) If you want to personalize the announcement click Choose File > Save Sites > Features > Hunt Groups > Feature Settings > Pre-Altering Announcement Hunt Groups can optionally play a greeting, such as "Thank you we are connecting your call to a member of our team." Navigate to: Hunt Groups are often used to handle the options that callers press from the Auto Attendant, and attempt to call a group of phones until someone answers. (You may want to repeat this for After Hours Dialling Menu, if different) If you want to personalize the greeting click Choose File > Save Sites > Features > Auto Attendants > Business Hours Dialling Menu To edit the recordings you will need to be logged into your Cloud Voice portal as admin.Īlso known as IVR menu, an Auto Attendant is often used as the main greeting menu providing callers with a choice of options such as "Press 1 for Sales.Press 4 to hear information about our website and out-of-hours options." Navigate to: In this example we upload files to (1) Auto Attendant (2) Hunt Groups (3) Central Hunt Group Voicemail (4) Music on Hold Sound file must be PCM encoded, 16 bits at 8000Hz mono in mp3/wav (The file size must be less than 5MB). You can then upload your recordings to Cloud Voice portal, knowing that the recordings are already in the correct audio format.įor more advanced recordings, such mixed audio, dubbed, voice-overs, music on hold and so forth, you can convert most WAV or MP3 files into the phone PBX standard here:įor fully-hosted Cloud Voice convert to: BroadWorks Classic (8Khz, Mono, u-law)įor onsite PBX (Grandstream) convert to: Asterisk Standard Once you have your recording(s), click the share option to upload to OneDrive, email and so on. Once downloaded, simple record and name your files. However, an easy way to record your own voice is to download the "Broadsoft Recorder" app, available for iPhone and Android phones. Maximum file size 5MB, maximum length 11 minutes. ![]() ![]() The format should be:ĬCITT u-Law WAV with 8kHz, Mono. The Cloud Voice portal allows you to upload greetings, menus, information announcements and music on hold.
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